New Talent at Information Resource Development Pty Ltd

Junior Office trainee Charlotte Labrum

The lead generation company Information Resource Development (IRD) had been without a junior office assistant for five months.

Lisa Morris, accounts and office manager, decided that without the budget for an experienced office administrator, a business administration trainee was the way to go – but she didn’t want to waste time with a long and drawn out recruitment process.
Lisa called on Australian Business Talent (AB Talent) who successfully placed seventeen year old Charlotte Labrum, affectionately now known in the workplace as ‘Charlie’.

Recruitment took only three weeks, from writing the job specification to deciding on the right candidate. An AB Talent representative, first visited IRD in St Leonards to develop an accurate job specification. AB Talent culled the applicants, selected the shortlist and conducted basic literacy and numeracy tests.

While Lisa set some of her own scenario tests, she was so impressed by Charlotte at the first interview she’d really already made her decision!

Lisa said that her dealings with AB Talent were very positive. ‘While I decided to employ Charlotte, all the candidates they referred had really good qualities. And AB Talent made it easier by highlighting applicants’ existing skills and experience.’

She first found out about AB Talent from an Australian Business Limited Apprenticeships Centre (ABLAC) consultant. ABLAC look after the paperwork, signup and incentives for traineeships and apprenticeships.

Cut recruitment costs
IRD saved money because AB Talent charges a low flat fee. They could also access Australian government incentives to offset recruitment costs — the training and assessment was largely paid for. And IRD will be eligible for a payroll tax rebate (in accordance with the NSW rules for new starter trainees).

As for Charlotte, her career goal is to become a well-paid Personal Assistant for a CEO – just like her mother. Clearly well-liked by the young team at IRD, she is currently responsible for office supplies, basic research and pricing – and well on her way to greater things. IRD’s Sales Manager/Director, Brett Venables said: ‘we like to think Charlie will progress within the company and beyond it.’